Our Commitment

Easy and Safe Tech Support

Easy to pick & schedule time with the Techie. Activities performed on your computer are recorded and shared with you.

Trusted Skilled Technicians

Every Techie is carefully selected, skills validated, and background checked.

Guaranteed Satisfaction

If for any reason you are not 100% satisfied, we will do whatever required to make it right.

GOODBYE YEARLY SUBSCRIPTION AND EXPENSIVE TECH-SUPPORT

How it Works

Three simple steps

Step 1 : Write your problem or query in simple English

Based on your problem, the platform identifies a technically qualified technician available to help you immediately. We would be using advanced AI tools to appropriately classify your problem and match it with the right technician. You don’t have to spend time on guessing who is the right technician for the problem you are facing.

Step 2 : Choose the Technician

Select the technician from the shortlists as per your preference, based on technician rating, rate, language and availability. Each and every technician’s skills are assessed, and they are required to submit a background check from a certified authority. So that you can pick any of the shortlisted technician with confidence

Step 3 : Instant Resolution

The technician will remotely connect to your computer or mobile and work with you to resolve the problem through a secure connection. The technician will connect at your scheduled time or immediately as per your convenience.

Our Differentiators

Unique holistic home tech support

Unique one-time remote support service, no monthly or annual subscription

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Unparalleled holistic home tech support for a wide variety of devices and their inter-connectivity

AI to enhance the experience

Artificial intelligence to improve the matching of your problem to the appropriately skilled technician

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Advance technician’s skill assessment methodology

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Intelligent diagnostics capability to expedite problem resolution

Authentic

Providing efficient, trustworthy and cost-effective home tech-support

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Technician activities on your device are tracked and recorded

About Us

We are experiencing the growth of technology usage in our homes. Our dependency on home computers and smartphones has increased considerably over the last few years. A large number of interconnected devices are getting into our home to help with surveillance & security, health & wellness, elderly care, smart entertainment, and energy management, to name a few.

 

Technology at our homes would significantly help improve quality of life; however, it adds to the complexity due to the interconnected devices. Hence, technical support needs have also changed. A home-based and small business consumer would need support to handle the complexity and inter-connectivity between a wide variety of devices from different brands and technologies.

 

We at techiefriends, are committed to transforming and simplifying the tech-support for home and small businesses so that it is fast, safe, cost-effective and efficient.